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Refund and Returns Policy

The Seller is the distributor of the products and The Buyer wishes to purchase the product(s).

THEREFORE, the Parties agree as follows:

  1. Sale of Goods. The Seller shall make available for the Buyer to purchase
  2. The Buyer is responsible for the collection of the Goods at the sellers premises. The Goods shall be deemed collected when the Buyer has accepted and signed the invoice. The Seller does not do delivery or organize courier and is the sole responsibility of the buyer, except in the case of installation being organized and paid for.
  3. Purchase Price & Payments. All pricing is subject to the ROE on the day and as such the seller can change pricing without notice. The Seller will provide an invoice to the Buyer at the time of delivery. All invoices must be paid in full.
  4. Inspection of Goods & Rejection. The Buyer is entitled to inspect the Goods upon delivery. If the Goods are unacceptable for any reason, the Buyer must reject them at the time of collection or within five (5) business days from the date of collection. If the Buyer has not rejected the Goods within five (5) business days from the date of collection, the Buyer shall have waived any right to reject that specific delivery of Goods. In the event the Buyer rejects the Goods, the Buyer shall allow the Seller a reasonable time to cure the deficiency. A reasonable time period shall be determined by industry standards for the particular Goods, as well as the Seller and the Buyer.
  5. Risk of Loss. Risk of loss will be on the Seller until the time when the Buyer accepts collection.
  6. Title. Title to the Goods will remain with the Seller until the Buyer accepts collection.
  7. Excuse for Delay or Failure to Perform. The Seller will not be liable to the Buyer for any delay or default of this Agreement due to labor disputes, transportation shortage, delay or shortage of materials to produce the Goods, fires, accidents, Acts of God, or any other causes outside of the Seller’s control. The Seller shall notify the Buyer immediately upon realization that it will not be able to deliver the Goods as promised. Either Party may terminate this Agreement upon such notice.
  8. Termination. This Agreement may be terminated at any time by either Party upon written notice to the other Party. The Buyer will be responsible for payment of all Goods collected and accepted up to the date of termination.
  9. Disclaimer of Warranties. THE GOODS ARE SOLD ‘AS IS’. THE SELLER EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
  10. Limitation of Liability. UNDER NO CIRCUMSTANCES SHALL EITHER PARTY BE LIABLE TO THE OTHER PARTY OR ANY THIRD PARTY FOR ANY DAMAGES RESULTING FROM ANY PART OF THIS AGREEMENT SUCH AS, BUT NOT LIMITED TO, LOSS OF REVENUE OR ANTICIPATED PROFIT OR LOST BUSINESS, COSTS OF DELAY OR FAILURE OF DELIVERY, WHICH ARE NOT RELATED TO OR THE DIRECT RESULT OF A PARTY’S NEGLIGENCE OR BREACH.
  11. Waiver. The failure by either Party to exercise any right, power, or privilege under the terms of this Agreement will not be construed as a waiver of any subsequent or future exercise of that right, power, or privilege or the exercise of any other right, power, or privilege.
  12. Remedies and Legal Fees. In the event of a dispute, the Buyer’s sole remedy for any and all losses or damages resulting from defective Goods or from any other cause will be for the purchase price of the particular Goods with respect to which losses or damages are claimed, plus any shipping costs paid by the Buyer. In the event such dispute results in legal action, the successful Party will be entitled to its legal fees, including, but not limited to its attorneys’ fees.
  13. Legal and Binding Agreement. This Agreement is legal and binding between the Parties as stated above. This Agreement may be entered into and is legal and binding. The Parties each represent that they have the authority to enter into this Agreement.
  14. Entire Agreement. The Parties acknowledge and agree that this Agreement represents the entire agreement between the Parties. In the event that the Parties desire to change, add, or otherwise modify any terms, they shall do so in writing to be signed by both Parties.

For all other enquires please contact admin@techsunsolar.co.za

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